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Ackerman Security

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11 complaints

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Ackerman Security was founded in 1967. The company provides security solutions in residential, small business and commercial areas of Georgia. Together with the installation services, Ackerman provides its own equipment: remote controls, fire detectors, keypads, wireless monitors, motion detectors, alpha keypads, CO detectors, glass sensors, etc. In addition to a wide range of security products, Ackerman Security also offers monitoring services without any bounding agreements. Ackerman monitors homes and businesses using the already installed security equipment. The company does not charge any fees for switching to the service, provides free $500 insurance deductible program and charges only $18.95 per month. The company provides a 5-year warranty on its control panels and 1-year warranty on the supporting components. Please try to contact Ackerman Security Customer Service directly prior to posting any complaints on this site.

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Ackerman Security Complaints & Reviews

Ackerman Security Reviews

Anonymous
Ackerman Security
5.0 Corporate Offices and Monitoring Center 7585-C Ponce de Leon Circle AtlantaGeorgia30340 (770) 552-1111, (706) 208-1111 http://www.ackermansecurity.com/customer-support/

Installed systems at my home and business through Ackerman Security. Home system failed and I called Ackerman, informed me of the service charge fee and a disclaimer that if they...

#316951
May 07, 2012
42

Jrenai117
Ackerman Security - I have made 4 attempts to get service for my residence with NO results. .
5.0 Corporate Offices and Monitoring Center 7585-C Ponce de Leon Circle AtlantaGeorgia30340 (770) 552-1111, (706) 208-1111 http://www.ackermansecurity.com/customer-support/

I posted an appointment request on the Ackerman website back in January, 2012. Weeks passed with no follow-up. My current policy ends the 1st of March so i was being proactive to e...

#301021
Feb 29, 2012
310

Simplyth...
Ackerman Security - Robbed canceled & ignored
5.0 Corporate Offices and Monitoring Center 7585-C Ponce de Leon Circle AtlantaGeorgia30340 (770) 552-1111, (706) 208-1111 http://www.ackermansecurity.com/customer-support/

I am a very pissed past customer of Ackerman. Yes they did me wrong to. They took my money and canceled my contract. Ackerman cares nothing about customers, they don't get it ...

#285219
Dec 30, 2011
503

Anonymous
Ackerman Security Mistreat Military Member
5.0 Corporate Offices and Monitoring Center 7585-C Ponce de Leon Circle AtlantaGeorgia30340 (770) 552-1111, (706) 208-1111 http://www.ackermansecurity.com/customer-support/

Leroy, service mgr, promised to send out tech on duty today because my system malfunctioned after tech over phone gave me wrong info to key in box, causing system to crash on the ...

#282332
Dec 18, 2011
453

Anonymous
Ackerman Security - Ackerman all about money
5.0 Corporate Offices and Monitoring Center 7585-C Ponce de Leon Circle AtlantaGeorgia30340 (770) 552-1111, (706) 208-1111 http://www.ackermansecurity.com/customer-support/

Also a customer of almost 5 yrs.. My system has been down for 3 weeks with constant beeping..though I changed batteries, there is no way to reset it.. They will not even provide a ...

#278061
Nov 29, 2011
548

Droid
Ackerman Security Steals from Customers
5.0 Corporate Offices and Monitoring Center 7585-C Ponce de Leon Circle AtlantaGeorgia30340 (770) 552-1111, (706) 208-1111 http://www.ackermansecurity.com/customer-support/

I have been a customer of Ackerman Security for 5 year and I have paid my bill on time, in full. Lately when my alarm system went off at 5 am and no one responded, to the alarm I ...

#270744
Oct 26, 2011
758

Gdinofer
Ackerman Security - Robbed and Bullied and ignored
5.0 Corporate Offices and Monitoring Center 7585-C Ponce de Leon Circle AtlantaGeorgia30340 (770) 552-1111, (706) 208-1111 http://www.ackermansecurity.com/customer-support/

I am a commercial and residential customer for a number of years now. I engaged Ackerman to put a remote camera in my home so I could monitor my kids from my lake house.

#265972
Oct 04, 2011
822

Gcc255
Ackerman Security
5.0 Corporate Offices and Monitoring Center 7585-C Ponce de Leon Circle AtlantaGeorgia30340 (770) 552-1111, (706) 208-1111 http://www.ackermansecurity.com/customer-support/

Horrible company! my 12 year old ackerman system broke and i needed a new one installed. i called in, pressed the appropriate button for new service and left a message for a sales...

#258165
Aug 27, 2011
960

Anonymous
Ackerman Security
5.0 Corporate Offices and Monitoring Center 7585-C Ponce de Leon Circle AtlantaGeorgia30340 (770) 552-1111, (706) 208-1111 http://www.ackermansecurity.com/customer-support/

Have been a customer for 10 years. Recently, during the months of May, June, July and now Auguat, I have contacted customer no-service asking for alarm monitoring replacement sign...

#253877
Aug 07, 2011
601

Anonymous
Ackerman Security - ACKERMAN ALARM COMPANY NO CUSTOMER SERVICE
5.0 Corporate Offices and Monitoring Center 7585-C Ponce de Leon Circle AtlantaGeorgia30340 (770) 552-1111, (706) 208-1111 http://www.ackermansecurity.com/customer-support/

Had a system put in with toal connect feature did not work as presented.i mean not at all could not get anyone to return call about system i mean 5 weeks worth of lip service...

#247712
Jul 08, 2011
843

Nlonguev...
Ackerman Security - Ackerman Securities
5.0 Corporate Offices and Monitoring Center 7585-C Ponce de Leon Circle AtlantaGeorgia30340 (770) 552-1111, (706) 208-1111 http://www.ackermansecurity.com/customer-support/

My 4 yr old tripped the alarm,i tried to set the alarm it would not accept.Called Ackerman (by the way it took them 8 mins to respond to the alarm going off)I asked for service,I w...

#177417
Apr 06, 2010
2390
Reviews 1-11 of 11

Related Information

Home Security
Your home is your fortress, where you can hide anytime from anything and anybody. Your home protection is the guarantee of your security. And it is much better to be sure that you are fully protected under your own roof. Home protection is a specialization of different kinds of private security and protection agencies in U.S. In their daily responsibilities list the house protection of each client is number one duty. Home protection agencies carry wide spectrum of security services from patrolling of locality, to technical maintenance of security devises installed in protected locality. Usage of state-of-the-art technologies in work, good technical grounding, reliability, good references and attitude are determinant for choosing a Home protection agency by clients.

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