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5 comments

They quoted me $18.99 for monitoring twice. When the guy comes out, he tells me it will actually be $28.99 mthly.

Then, he used bait & switch tactic by telling me I had to pay for all this equipment, I already had. This company is dishonest.

Reason of review: Problems with payment.

Location: Decatur, Georgia

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Ackerman2018

Hello, I'm new to this platform and would love to provide the basic landline price of $19.95, if you're still interested. The only reason we would not be able to stick with this price is if we come out to the home and you don't have a landline home phone that the signal can travel through. Sorry for the confusion and call at 800-552-1111 anytime!

Guest

Sounds like your only telling part of the story. I have Ackerman Security in my home and paid $18.95 until I switch from telephone monitoring to wireless monitoring.

Yes I had to pay for a new radio, but that I why I pay $28.95 per month now.

Complainers always leave out the details.

No one calls faster when my alarm goes off. Won't mention the bad companies I used in the past, but recommend Ackerman to my friends

Ackerman2018
reply icon Replying to comment of Guest-975962

That's exactly what happens. If you change the way you're monitored, the price changes. Thank you!

Guest

sounds like a fraudulent company to me. But remember that they are a real security company, right!!

As you may or may not remember in the 2000's they went bankrupt, not to many people remember this one. They had security signs that were blue and white that said Ackerman Security, phone number 458-****.

Ackerman2018
reply icon Replying to comment of Guest-914579

We only ask for more when the customer has no basic monitoring capabilities. $18.95 for monitoring through the home phone and if the customer doesn't have a landline home phone like they claimed, they must pay more for the wireless price.

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